Text Summary Of This Email
And we have an important message for you!
It's that time of year again...
With Father's Day just around the corner, we wanted to sincerely thank you for supporting our small business this year.
These holiday seasons can be pretty stressful for our Massachusetts-based production team, butthe knowledge we're creating meaningful gifts that help shape special moments in your life keeps us going.
You're amazing - thank you!
Cheers,Clay, Ben, and the whole Siligrams team
P.S. If you've already ordered for Father's Day or are still contemplating an order, please read on for some helpful info.
A black ice tray showing an ice cube with a putting green embossed on it.
If you've already ordered for Father's Day...
Rest assured our team is working overtime to meet our commitments to you. As displayed in checkout, we're currently producing and fulfilling most orders within 10 business days from the order date. If you elected to "Skip the Line," your order will ship within 5 business days. From there, USPS quotes 3-5 business days for delivery depending on where you live.
If you have any questions or concerns about your order status, our lovely customer success team will be happy to answer your questions by email () or through our handy live chat at siligrams.com.
Thanks a million for entrusting us with this special occassion!
If you haven't ordered yet...
We certainly don't want to turn away your business or discourage you, but we feel it's important to set expectations.
If you must have the gift in hand by Father's Day - no exceptions - here are some tips.
1. Order "Ready to Ship" products only! If your cart contains our stylish themed ice trays, amazing stainless steel barware (seriously - so much better than what you can find on Amazon), superb house cocktail bitters, and oversized rocks glasses perfect for designer ice cubes, then we'll be able to ship your order quickly and give it the best chance of on-time arrival.
2. If you want a customized product, select the "Skip the Line" rush processing option in checkout! We spend our overtime hours focusing solely on these orders so they go out a bit sooner: 3-5 business days, compared to 5-10 business days. This will give you the best chance of on-time delivery.
3. There's always gift cards! Yes, it's not ideal, but it also gives Dad a chance to choose his own customization! As close as you may be, you probably don't know exactly how he'd use all 50 characters available to personalize alarge bar mat... do you?
4. Better late than never! Let him know it may arrive a bit late, but all good things take time. We're sure he'll understand - and be thrilled you got him something unique and personal, and not another necktie like last year. And the year before. And the year before...
From all of us as Siligrams,
Happy Father's Day!
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Siligrams 23 Bradford Street CONCORD, Massachusetts 01742
