Public Announcement: Watch Rapport is Fighting Back!

We are fighting back.

Watch Rapport is fighting back

Our voice just got louder. We are holding those accountable. We are taking action. We are fighting back

*This update is definitely worth your attention and read time.

Very Important Update

To our valued community, esteemed customers, and public:

In our ongoing commitment to transparency and open communication, we want to address some of the concerns that have been circulating regarding Watch Rapport.

We understand the importance of keeping you informed, and in this update, we will provide insights into various aspects of our operations.

READ THE FULL DETAILS >

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TRUSTPILOT AND OTHERS

Addressing a matter of utmost importance regarding our ongoing battle with Trustpilot Group, Inc. dba Trustpilot.com.

Watch Rapport has taken a strong stance against Trustpilot, accusing them of intentionally posting fake reviews and using misleading tactics.

We firmly believe that Trustpilot employs disingenuous marketing practices, selling expensive subscription services with lengthy contracts, all while promising to fix negative reviews that may have been created by the same entities responsible for the negativity. READ MORE >

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FULFILLMENT

Watch Rapport is dedicated to providing a personalized and specialized experience in acquiring luxury watches, offering top-notch quality at competitive prices.

To maintain transparency and set realistic expectations, it's important to clarify that not all displayed merchandise is immediately available in our inventory.

While we strive for prompt order fulfillment, the dynamic nature of the luxury watch industry and our reliance on a network of sellers can impact delivery dates. READ MORE >

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REFUNDS

Watch Rapport acknowledges the crucial role of refunds in the customer experience and addresses challenges encountered with merchant processing banks.

Transparency is emphasized as we discuss significant issues where completed transactions for watch purchases have faced obstacles, with banks withholding funds and leaving us in a financial shortfall.

READ MORE >

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CUSTOMER SERVICE

Watch Rapport emphasizes the significance of exceptional customer service in enhancing the overall customer experience. Our dedicated customer service team is committed to addressing inquiries and concerns with the utmost diligence, treating each ticket as a top priority. READ MORE >

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COMPLAINTS

Watch Rapport acknowledges that challenges and concerns may arise occasionally, emphasizing the importance of customers following specific instructions and details provided before placing an order to ensure a smooth transaction.

Watch Rapport asserts that when issues arise due to non-compliance with delivery details or failure to check confirmation emails, it is not at fault as it diligently follows established procedures. READ MORE >

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HOW IS WATCH RAPPORT HANDLING THIS MATTER?

In response to recent challenges, Watch Rapport is diligently working to improve our operations and customer experience. We recognize the importance of addressing concerns and are taking proactive steps to elevate our service. READ MORE >

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WHATS TO COME

1. Live Video Streaming
2. Better Dashboard for Private Sellers
3. Technological Improvements
4. Faster Fulfillment Rates
5. Expanded Product Availability
6. Launching Mobile App Shopping Experience

READ MORE>

Watch Rapport expresses gratitude for your continued support and understanding. We are committed to addressing and rectifying any concerns, navigating challenges, and actively working to enhance operations.

Dedicated to transparency, integrity, and customer satisfaction, Watch Rapport looks forward to the future with confidence, aiming to provide an even more exceptional luxury watch shopping experience through innovations and process improvements.

Thank you for being a valued part of the Watch Rapport community.
Sincerely,

The Watch Rapport Team

No stone goes unturned with Watch Rapport

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